AmGeneral Bridging the Digital Divide one Laptop at a Time

AmGeneral Bridging the Digital Divide one Laptop at a Time

Kuala Lumpur, 2 August 2023 – AmGeneral Insurance Berhad is thrilled to announce that the company will be donating 150 laptops to eleven schools nationwide, in a bid to support and ensure greater learning opportunities for the underprivileged students. This initiative will be coordinated together with the Financial Industry Collective Outreach (FINCO), as part of a joint corporate social responsibility (CSR) program – Generasi Ceria Belajar, in lieu of the government’s effort to alleviate the financial difficulties faced by the lower income community.

Supporting AmGeneral in facilitating the delivery of laptops to the respective schools, FINCO is a collaborative initiative pioneered by the financial industry in Malaysia whose mission is to deliver sustainable and impactful education to the underprivileged community. The collaboration with FINCO ensures that these laptops reach the schools that need them the most, in Perak, Selangor, Johor, Terengganu, Sabah and Sarawak.

“We understand that education is a fundamental right and we are deeply committed to enhancing access to better learning opportunities especially for the lesser fortunate children. We want to help prevent digital disparity by ensuring our future generation is well equipped and no one gets left behind in this digital and technologically driven era,” said Puneet Pasricha, Chief Executive Officer of AmGeneral Insurance Berhad.

Giving these laptops a second home is a further testament to AmGeneral’s commitment to the company’s Environmental, Social and Governance (ESG) agenda of reducing waste, reusing resources and recycling electronics. Aside from AmGeneral’s deep-rooted devotion towards protecting the environment and sustainable efforts, AmGeneral also believes strongly in equal education opportunities for all.

The laptops will be donated to SJK (Tamil) Mahathma Ghandi Kalasalai Kuala Kangsar, SMK USJ 12 Subang Jaya, SMK Sepagaya Lahad Datu, SMK Perempuan Sandakan, SK Batu Putih Baru Sandakan, SK Jaya Bakti Beluran, SK Batu Putih Baru Sandakan, SK Felda Lok Heng Kota Tinggi, SK Kita Kampung Sepupok Niah and SMK Merchang, Marang.

Present at the laptop handover ceremony were representatives from AmGeneral Insurance Berhad, Chief Executive Officer, Puneet Pasricha and Chief Distribution Officer, Grace Quah; FINCO Chief Executive Officer, Clare Walker; and Senior Vice President of Special Project, ESG and FINCO, Group Corporate Communication and Marketing of AmBank Group, Heida Hew.


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Update: Branch Consolidation Plans and New Branch Locations

We are thrilled to share our latest updates on our branch consolidation plan which will be taking place in phases and is expected to commence starting August 2023 until 2024.

Aligned with our value – Making Things Better, this consolidation of branch offices is part of our efforts to provide better customer experience journey and service level to you. With this integrated service model, it will also encourage greater productivity and efficiency amongst employees to serve you better. 

Please find the full list of our branches relocation and their new addresses below.

 

Branches Consolidation Listing

Location Current Address Moving To Operations
Commencing By
Johor Bahru No. 17 & 18, Jalan Tebrau,
80250 Johor Bahru, Johor.
No 12, 12A & 12B, Jalan Padi Satu,
Bandar Baru Uda,
81200 Johor Bahru, Johor.
21 Aug 2023
Seremban No.361, Taman Bukit Emas,
Jalan Tampin,
70450 Seremban, Negeri Sembilan.
No.32, Beta Ria Business Centre,
Jalan Durian Emas 4,
Off Jalan Dato' Siamang Gagap,
70100 Seremban, Negeri Sembilan.
21 Aug 2023
Melaka Ground and First Floor,
No 360, Jalan Melaka Raya 4,
Taman Melaka Raya,
75000 Melaka.
No 162, Taman Melaka Raya,
75000 Melaka.
21 Aug 2023
Ipoh No. 122 & 122A, Jalan Raja Musa Aziz,
30300 Ipoh, Perak.
16 & 18, Persiaran Greentown 6,
Pusat Perdagangan Greentown,
30450 Ipoh, Perak.
28 Aug 2023
Sitiawan No. 3, First Floor,
Taman Tok Perdana, Jalan Raja Omar,
32000 Sitiawan, Perak.
No-11, Taman Sentosa Dua, Jln Lumut,
32000 Sitiawan, Perak.
28 Aug 2023
Alor Setar No. 175, G Floor,
Kompleks Perniagaan Sultan Abd Hamid II,
Persiaran Sultan Abd Hamid,
05050 Alor Setar, Kedah Darul Aman.
No. 18, Ground Floor & 1st Floor,
Wisma BJM, Lebuhraya Darul Aman,
05100 Alor Setar, Kedah Darul Aman.
28 Aug 2023
Butterworth No. 53, Ground & First Floor,
Jalan Selat, Taman Selat Butterworth,
12000 Penang.
No. 9, Jalan Todak 1,
Pusat Bandar Sunway,
13700 Seberang Jaya, Prai, Butterworth, Penang.
28 Aug 2023
Kota Bharu First & Second Floor, Wira Avenue,
Lot 602, Seksyen 13, Jalan Sultanah Zainab,
15050 Kota Bharu, Kelantan.
Lot 358, Seksyen 27 Jalan Sri Cemerlang,
15300 Kota Bharu.
3 Sep 2023
Kuala Terengganu First Floor, No. 5033,
Jalan Sultan Zainal Abidin,
20000 Kuala Terengganu, Terengganu.
No. 26 Jalan Sultan Mahmud,
20400 Kuala Terengganu, Terengganu.
3 Sep 2023
Kuantan C-688, First and Second Floor,
Jalan Bukit Ubi,
25200 Kuantan, Pahang.
B344 Jalan Berserah,
25300 Kuantan, Pahang.
4 Sep 2023
Klang Lot 33, Ground & First Floor,
Jalan Tiara 2b, Town Park,
Bandar Baru Klang,
41150 Klang, Selangor.
No 1, Ground Floor & 1st Floor,
Jalan Setia Dagang AK U13/AK,
Bandar Setia Alam,
40170 Shah Alam, Selangor
11 Sep 2023
Kuching Ground, 1st & 2nd Floor,
Lot 329 & 330, Jalan Central Timur,
93100 Kuching, Sarawak.
Lot 105 to 109, 1st Floor,
Crown Square 88 Jalan Pending,
93450 Kuching, Sarawak.
25 Sep 2023
Miri Lot 1057, Phase II,
Bintang Jaya Commercial Centre,
Miri-Pujut Road,
98000 Miri, Sarawak.
Lot 665, Jalan Permaisuri,
98000 Miri, Sarawak.
25 Sep 2023
Sibu Level 4, Wisma Liberty,
No.1 Lorong Pedada 7, Jalan Pedada,
96000 Sibu, Sarawak.
No 53, Lorong Pahlawan 9,
Jalan Pahlawan,
96000 Sibu, Sarawak.
25 Sep 2023
Kuala Lumpur Menara AmMetLife, Ground Floor,
No. 1, Jalan Lumut,
50400 Kuala Lumpur.
Menara Liberty KL,
No 1008 Ground Floor & Level 7,
Jalan Sultan Ismail,
50350 Kuala Lumpur
20 May 2024
Selangor Level 8, Menara AmMetLife,
No. 1, Jalan Lumut,
50400 Kuala Lumpur.
Menara Liberty KL,
No 1008 Level 7,
Jalan Sultan Ismail,
50350 Kuala Lumpur
20 May 2024

 

New Branches Listing

Location New Address Phone Number Operations
Commencing By
Taiping No 36, Jalan Maharajalela,
34000, Taiping, Perak.
05-8072254 20 Nov 2023
Tawau TB 4006, Ground Floor Taman Berkeley,
Batu 2 Jalan Apas, 91000 Tawau, Sabah.
089-762633 29 Jan 2024
Batu Pahat NO. 7 & 7A, BP Avenue,
Jalan Abdul Rahman, Bandar Penggaram,
83000 Batu Pahat, Johor.
07-432 6199 29 Jan 2024
Kuala Lumpur - Jalan Yap Ah Shak (Counter) Menara Liberty, Jln Sultan Ismail, Chow Kit,
50350 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
03-2693 2937 29 Jan 2024
Penang Menara Sentral No. 3,
Ground Floor, Penang Street
10200 Georgetown, Penang
04-226 3618 25 Mar 2024
Sungai Petani No.74, Jalan Legenda 1,Legenda Height,
08000 Sungai Petani, Kedah
04-426 9193 29 Apr 2024
Temerloh No.3, Jalan Dagang 1, Dynaton Bukit Angin,
28000 Temerloh Pahang
09-296 0933 6 May 2024
Kota Kinabalu Lot 6, Ground and 1st Floor, Lorong Kompleks BSA,
Kompleks BSA, Kolombong, 88450 Kota Kinabalu
088-393 129 25 Nov 2024

Upon completion of our relocation plans, we will have a strong network of 36 branches located nationwide to continue serving our business partners and customers. This is a positive step in strengthening our foothold as we move forward in our journey to becoming the #1 General Insurer in Malaysia.

Thank you for your support.

Liberty Insurance Offers First EV Insurance For Tesla’s

InsureMyTesla

Liberty Insurance announced their partnership with Tesla in Malaysia.

As part of the partnership, Liberty Insurance has launched its InsureMyTesla Comprehensive Coverage Product which offers specially tailored coverage exclusively for the brand-new Tesla electric vehicles.

Complete with a comprehensive package that has been tailored to meet the specific needs of Tesla owners in the country, this coverage has been designed to give owners greater peace of mind.

Liberty Insurance’s partnership with Tesla extends beyond the Malaysian borders. Within the Asia region, Tesla already has an existing regional partnership with Liberty Insurance in Hong Kong, Singapore, and Thailand. This makes Liberty Insurance Malaysia the latest addition to the regional network as the preferred insurance provider of Tesla.

Here are some key benefits of InsureMyTesla Comprehensive Coverage that Tesla owners can look forward to:

  1. Private Electric Charger: Owners will be reimbursed for the actual expenses incurred due to loss of or accidental damage to their private electric charger, up to RM12,000. This coverage is limited to one occurrence per policy year.
  2. 24-Hour Towing Assistance for Accidents or Breakdowns: Tesla owners can enjoy worry-free driving with around-the-clock towing service for unlimited mileage and assistance in the event of accidents or breakdowns (excluding cases where the vehicle runs out of battery).
  3. 24-Hour Towing Assistance for Flat Battery: In the unfortunate event of a flat battery, Tesla owners are entitled to 24/7 unlimited mileage towing assistance, up to three (3) times per policy year. Liberty Insurance’s Authorised Service Provider will promptly tow the vehicle to the nearest EV charging station for a quick recharge.
  4. Key Repair/Replacement: InsureMyTesla Comprehensive Coverage provides reimbursement of up to RM1,000 for the repair or replacement of car keys or transmitter due to theft, robbery, or house break-ins. This benefit is limited to one (1) occurrence per policy year.
  5. All Drivers Covered: InsureMyTesla Comprehensive Coverage extends coverage to all authorised drivers of the vehicle, ensuring comprehensive protection for everyone behind the wheel.
  6. Warranty for Workmanship Repair: Tesla owners can benefit up to twelve (12) months for workmanship on repairs carried out by Tesla’s panel of trusted workshops.

InsureMyTesla Comprehensive Coverage also offers a range of valuable add-ons, including coverage for windscreen, special perils, legal liability to passengers and legal liability of passengers.


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Avoid These Common Car Insurance Renewal Mistakes

Key Factors to Consider When Renewing Your Car Insurance Policy

An expired motor insurance is as useless as an old umbrella with holes in it. It will not be able to keep you dry and safe although its sole purpose is to provide protection on a rainy day. In Malaysia, motor insurance is mandatory and without which, owners will not be able to renew their road tax annually.

However, owning a motor insurance is not the end of the story. As the policy’s annual expiration date approaches, it’s important to keep a few key considerations in mind. To breeze through the annual renewal process and ensure you have adequate coverage, Kurnia Insurans and AmAssurance would like to share a few common mistakes to steer clear from when renewing your motor insurance policy.

 

  • A Lapsed Policy
    For continuous coverage, it is important to timely renew your car insurance policy. You can set reminders by using a sticker on your car’s windshield or setting alerts on your phone. It’s important to avoid payment lapses as they result in coverage gaps. Without an active insurance policy, you won’t be able to make any claims in case of an incident during that period.
  • Not Understanding Your Own Needs
    Before renewing your existing license, it would help to evaluate what is needed and what is not in your insurance coverage. For example, if windscreen protection or roadside assistance is something that may come in handy, then you may consider adding these add-ons as part of your policy. Adjusting it to suit your lifestyle, usage and vehicle is crucial as you would not want to risk being overinsured or underinsured with unnecessary add-ons.
  • Being Outdated
    Ensure you make the most informed decision by exploring your options, reviewing policy details, and considering discounts. As part of this process, take a look at the comprehensive car insurance policies offered by Liberty Insurance, Kurnia Insurans and AmAssurance to see if they align with your needs and preferences.
  • No Claim Discount (NCD) Eligibility
    When renewing your car insurance policy, don’t forget to maximise your savings with the NCD, as it acts as a rewarding bonus for responsible drivers during policy renewal. In Malaysia, the duration of your claim-free record directly influences the amount of discount you can enjoy. With discounts ranging from 25% to 55% off the annual premium.
  • Not Knowing the Claims Process
    When selecting motor insurance, it’s crucial to assess the claims process. Opting for a hassle-free claims experience can alleviate concerns during emergencies. Consider factors such as the claim limit, duration, and requirements like photo or video proof. If you find the payout from your current policy inadequate, it’s an opportune time to enhance coverage by increasing premiums or adding suitable add-ons.

 

In a bid to raise awareness and remind motorists on the importance of renewing their motor insurance policies on time, Kurnia Insurans and AmAssurance has launched its Stick, Snap and Win Campaign for all Kurnia Insurans and AmAssurance brand policyholders.

For those renewing their Kurnia Insurans and AmAssurance car insurance policies from 15 June until 15 August 2023, they will receive an insurance reminder sticker and are eligible to participate in its Stick, Snap and Win Campaign. To take part, fill up the renewal details for your car insurance and road tax on the Insurance Reminder Sticker and stick it onto the windshield of your car – at the driver’s side.


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Change of Operating Hours for Head Office and Branches

Effective 1st July 2023, kindly note that our operating hours for our Head Office and branches will change accordingly:

Head Office

  • Monday to Thursday: 8.30am to 5.30pm
  • Friday: 8.30am to 4.15pm  

Branches

  • Monday to Thursday: 8.30am to 5.30pm
  • Friday :  8.30am to 4.15pm
  • Kota Bharu & Kuala Terengganu only: 
  • Sunday to Wednesday : 8.30 am – 5.30 pm 
  • Thursday : 8.30 am to 4.15 pm 

Claims Centre

  • Monday to Friday: 8:30am to 5:30pm
  • Friday: 8.30am to 4.15pm

Contact Centre & Claims Help Desk

  • Monday to Friday: 8:30am to 5:30pm
  • Friday: 8.30am to 4.15pm

Roadside Assistance

  • 24 Hours

  

If you have any further enquiries, please do not hesitate to reach out to us.

Liberty

  • Contact Centre: 1 300 88 8990
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Kurnia

AmAssurance

 

Thank you for your continuous support.

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Contact Us

1300 888 990 or 03-2619 9000
customer@libertyinsurance.com.my

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1-800-88-5005
1-800-18-5423 (for Honda Vehicle Owners)

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or Travel Advice Assistance
Hotline 603 7965 39 77

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