Support for Customers Who Need It
Support for Customers Who Need It
We understand that life is unpredictable and can bring about unforeseen challenges, causing anyone to experience difficulties at some point. This could happen due to illnesses, accidents or financial hardship or other longer-term factors such as disability that impact one’s sense of stability.
At Liberty General Insurance Berhad, we remain committed to supporting our customers during difficult times so you can get the help you need.
Extending a hand during vulnerable circumstances
We understand that some customers have specific needs and may be more exposed to the likelihood of experiencing loss, harm or disadvantage. These consumers may require extra care and support to ensure that their unique needs are met.
Consumers may face vulnerability from various factors such as:
How we provide support to those in need
Liberty General Insurance Berhad is dedicated to working with you or your appointed representative to understand your needs to deliver the right support.
We recognise that discussing your circumstances may not be easy, but our staff is specially trained to provide empathetic support while ensuring your personal information is handled with care and in line with our Privacy Policy. Contact us using any of the methods below if you need help in understanding our products, services or have other enquiries.
Contact Us
8.30am - 5.30pm, Monday-Thursday
8.30am - 4.15pm, Friday
Online Form
Reach out to us or provide feedback using our online form
Visit Us
Walk in to any of our branches nationwide for assistance
Explore our products
Flexible and affordable insurance solutions designed to support your needs.
Liberty Insurance
Liberty Perlindungan Tenang
Affordable policy that covers accidents, mishaps and injuries
Special Care PA
A personal accident plan specially designed for Persons with Disability (“PWD”)
Kurnia Insurans
auto365 Comprehensive Lite
Budget-friendly plan with essential benefits to protect your car
Perfect 10 PA
With 10 affordable plans to choose from, you’ll find one that suits your needs, no matter where you are in life
AmAssurance
auto365 Comprehensive Lite
Budget-friendly plan with essential benefits to protect your car