Therefore, any damages or losses claims arising from the situation in connection with the Novel Coronavirus outbreak for policy purchase on or after 23rd January 2020 will not be covered.
Travellers who purchased or confirmed travel insurance policy on or after 23rd January 2020 will not be covered as the Novel Coronavirus outbreak would not be considered ‘unforeseeable’.
For any further enquiries, please contact our customer service representative at 1300-888-990 or e-mail to email@example.com.
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