In The News

In order to measure the customer service levels in the industry based on the Customer Service Charter (CSC), Bank Negara Malaysia (BNM) and the insurance industry has engaged Nielsen Malaysia (http://www.nielsen.com/my) to conduct a survey. The survey will be ongoing from 2 July - 7 September 2018. Should you be approached for this survey (through phone calls/face-to-face interviews), we would appreciate your participation to help us improve our customer service levels, to better serve you in the future. In case of any doubt or if you wish to re-confirm this survey, kindly do call our customer service number at 1 300 888 990.

The Fraud Intelligence System (FIS) was launched by Insurance Services Malaysia Berhad (ISM) in October 2017. By pooling together industry data, FIS takes a data science approach to fraud detection. It offers insurers and takaful operators a bigger picture to access claims holistically in order to detect potential fraud. Suspicious claims can be detected more quickly and efficiently, and similarly it will be easier to identify genuine claimants as well. Watch the video below to get a clearer picture of how FIS can benefit you.

Amboi Amboi Amboi! Altimet just became the first Malaysian rapper to be a Waze voice, in partnership with Liberty General Insurance Berhad. You can Waze with Altimet in both English and Bahasa Malaysia.

Click the links below to find out more:

• Berita - You can now use Altimet’s voice on Waze! : Johorbaharunews.blogspot.my : 19 June 2017
• Terkini - You can now use Altimet’s voice on Waze! : Parkviral.my : 20 June 2017
• Hiburan - Netizens are excited with Alitmet’s Waze voice prompt. Wow,Wow,Wow! : Astroawani.com : 20 June 2017
• Gaya Hidup - Netizens are excited with Alitmet’s Waze voice prompt. Wow,Wow,Wow! : Infoje.com : 20 June 2017
• Uncategoriesd - Let Altimet show you the way home with Waze : Kabarotomatis.blogspot.my : 20 June 2017
• Technology - Waze - Altimet! New Voice Prompt on Waze : Pamelaybc.blogspot.com : 20 June 2017
• Teknologi - You can now use Altimet’s voice on Waze : Utaranews.com : 20 June 2017
• Info Menarik - Waze uses Alimet as voice prompt for navigation : Wanista.com : 20 June 2017
• Automotive - Jom pulang ke kampung dengan menggunakan suara Altimet dalam Waze : Amazingnara.com : 21 June 2017
• Aplikasi – You can now use Altimet’s voice on Waze : Amanz.my : 20 June 2017
• Teknologi- You can now use Altimet’s voice on Waze : Babab.net : 20 June 2017
• Terbaru & Terkini - Wow Wow Wow, Altimet is on Waze now : Careta.my : 20 June 2017
• Celebrity - Let Altimet show you the way home with Waze : Rojakdaily.com : 20 June 2017
• Let Altimet show you the way home with Waze : Timesnewsmalayisa.blogspot.my : 20 June 2017
• Automotive - Let’s ‘balik kampung’ with Altimet’s voice on Waze : Amazingnara.com : 21 June 2017
• Topics - Netizens are excited with Altimet’s Waze voice prompt. Wow,Wow,Wow! : Astrogoread.astro.com.my : 21 June 2017
• Summary - Netizens are excited with Altimet’s Waze voice prompt. Wow,Wow,Wow! : Astrogoread.astro.com.my : 21 June 2017
• Articles- Netizens are excited with Altimet’s Waze voice prompt. Wow,Wow,Wow! : Astrogoread.astro.com.my : 21 June 2017
• Netizen teruja dengan suara Waze Altimet, 'amboi,amboi,amboi'! : Astroawani.com : 21 June 2017
• What’s Hot- Netizens are excited with Altimet’s Waze voice prompt. Wow,Wow,Wow! : Catsfm.my : 21 June 2017

This article appeared in the Kosmo! print edition as: Liberty Insurance perkukuh tawaran produk dan meningkatkan mutu perkhidmatan.

PUBLISHED : Tuesday, 12 July, 2016

This article appeared in the New Straits Times print edition as: Liberty Insurance targets to be in top 10 list. PUBLISHED : Tuesday, 08 July, 2016