As part of our efforts to continuously enhance the customer experience and service quality for all our partners and customers, we are pleased to announce that the Penang branch has relocated to a new location on 25 March 2024.

The new location details are as below:

Menara Sentral No. 3, 
Ground Floor, Penang Street
10200 Georgetown, Penang

Phone Number: 04-226 3618

We believe that these efforts will play a significant role in our aspiration to become the Leading General Insurer in Malaysia. 
 
Thank you for your support.

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Please be informed that revised Service Tax at 8% will be applicable effective 1^st March 2024 for general insurance policies.  

In accordance with Draft Guide on the Transitional Rules for the Change in the Service Tax Rate (Draft Guide) (also known as Draf Panduan Peralihan Perubahan Kadar Cukai Perkhidmatan in the National Language) was made available on the Royal Malaysian Customs Department (RMCD) website¹ on 7^th February 2024, any payment made before 1^st March 2024 for a taxable service that will be provided effective 1^st March 2024 will be remained at current 6% service tax.

For more information, please refer to this link.

For further details, please refer to our FAQs here.

We appreciate your cooperation during this transition period. If you have any questions or need further clarification, please feel free to reach out to our Contact Centres at:

Liberty Contact Centre: 1 300 888 990 | This email address is being protected from spambots. You need JavaScript enabled to view it.

Kurnia Contact Centre: 1 800 88 3833 | This email address is being protected from spambots. You need JavaScript enabled to view it.

AmAssurance Contact Centre: 1 800 88 6333 | This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you.

^{1 This draft guidance was published on 7th February 2024 at URL: https://mysst.customs.gov.my. The relevant legislation has yet to be gazetted and in turn, such provision remains under the review of the Minister of Finance (MoF).}

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