In The News

Please be informed that revised Service Tax at 8% will be applicable effective 1^st March 2024 for general insurance policies.  

In accordance with Draft Guide on the Transitional Rules for the Change in the Service Tax Rate (Draft Guide) (also known as Draf Panduan Peralihan Perubahan Kadar Cukai Perkhidmatan in the National Language) was made available on the Royal Malaysian Customs Department (RMCD) website¹ on 7^th February 2024, any payment made before 1^st March 2024 for a taxable service that will be provided effective 1^st March 2024 will be remained at current 6% service tax.

For more information, please refer to this link.

For further details, please refer to our FAQs here.

We appreciate your cooperation during this transition period. If you have any questions or need further clarification, please feel free to reach out to our Contact Centres at:

Liberty Contact Centre: 1 300 888 990 | This email address is being protected from spambots. You need JavaScript enabled to view it.

Kurnia Contact Centre: 1 800 88 3833 | This email address is being protected from spambots. You need JavaScript enabled to view it.

AmAssurance Contact Centre: 1 800 88 6333 | This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you.

^{1 This draft guidance was published on 7th February 2024 at URL: https://mysst.customs.gov.my. The relevant legislation has yet to be gazetted and in turn, such provision remains under the review of the Minister of Finance (MoF).}

Liberty digitalises roadside assistance for Malaysians

Innovative feature offers 'one tap on smartphone' convenience to motorists

Read similar news here: 

• The Star | Digitalising roadside assistance to support Malaysian drivers
• Logistics.asia | Liberty Insurance Digitalises Roadside Assistance for Malaysians
• Gohedgostan.com | Transformasi Bantuan Tepi Jalan Digital
• Ramarama.my | One Tap, That’s All: Digitalising Roadside Assistance for Malaysians
• Sin Chew | Liberty General Insurance launches DRA to streamline insurance claims processes for motor accidents

As part of our efforts to continuously enhance the customer experience and service quality for all our partners and customers, we are pleased to announce that the Taiping branch has relocated to a new location on 20 November 2023.

The new location details are as below:
 
Address: No 36, Jalan Maharajalela, 34000, Taiping, Perak
Phone Number: 05- 8072254

We believe that these efforts will play a significant role in our aspiration to become the Leading General Insurer in Malaysia. 
 
Thank you for your support.

Riding a motorcycle at night under a moonlit sky does sound like a romantic dream, doesn’t it? With the wind in your hair and being surrounded by a sky full of stars, it does sound like a breathtaking experience, but it can in fact turn into a traumatising tragedy in just a blink of an eye! 

According to the Transport Ministry, motorcyclists make up 59% of road fatalities in Malaysia, where 7 in every 10 tragic road accidents involved motorcycles. The ministry also recently revealed that there will be an influx of motorcycles on the road based on a sharp increase in motorcycle sales over the past year. As of 2021, there were about 23 million vehicles on the road with motorcycles making up 46% of it and this figure is only expected to increase. 

Riding a motorcycle at night poses risks due to various factors like bad weather, poorly lit roads, blind spots, potholes, and dangerous bends. Despite these risks, motorcycles are gaining popularity in Malaysia as a preferred mode of transportation due to their manoeuvrability and ability to navigate through city traffic. If riding a motorcycle at night is unavoidable, here are some tips to stay safe on the road after sunset.

• Shine Bright Like a Diamond
  Stay visible when riding at night to ensure others can spot you from a distance. Wear reflective clothing on your motorcycle for increased visibility from all angles.
   
• Light ‘Em Up!
  Check and ensure all motorcycle lights are functional and bright, including headlights, brake lights, and signal lights. Headlights improve visibility and notify other drivers of your presence while signal lights are important for indicating your direction.
   
• Look Ahead in Anticipation
  Unpredictable road conditions can pose serious risks, including potholes and obstacles like animals, objects, or slippery oil spills. Stay focused, anticipate these incidents, and be prepared to react swiftly and safely. 
   
• Slow and Steady Wins the Race
  Going slow allows you to survey your surroundings and gives you time to avoid potholes or other obstacles on the road. You’ll also be able to stop in time if other motorists lose control of their vehicles or are driving dangerously.

Now that you know what to do while riding at night, here are a few reminders on what not to do when on a night ride.

• Brighter the better
  Avoid wearing black outfits while on the road as it reduces your visibility to other users. Dark-tinted visors should also be avoided at night, as they greatly diminish your visibility. Opt for brighter clothing and clear visors for improved safety on dimly lit roads.
   
• It only takes a second
  If you feel drowsy, take a break. Don’t try to fight fatigue and risk falling asleep at the wheel. A moment of shut-eye can lead to an accident, endangering yourself and others. If possible, slow down, find a safe spot to stop, refresh yourself, and then continue your journey.
   
• Stay visible and avoid being blinded
  Stay visible to other road users by avoiding dark corners and potential blind spots. Riding in a driver’s blind spot increases the risk of being overlooked. You should also avoid staring into the headlights of oncoming vehicles, as it can momentarily impair your vision and cause blurred vision. This sudden brightness may lead to brief eye closure and increase the risk of accidents.

By adhering to these dos and don’ts and being safe on the road, it does not hurt to protect yourselves even further with motorcycle insurance. On that note, in an effort to ensure everyone is protected, especially the B40 community, Liberty General Insurance Berhad has launched its ‘Takpe, We Belanje!’ campaign in a bid to help alleviate the financial burdens of the lower-income group. This campaign is aimed at highlighting the importance of owning adequate insurance coverage to protect yourself and your loved ones. 

Starting from now until 14 November 2023, all policyholders that purchase or renew their policy for motorcycles 150cc and below via Liberty General Insurance Berhad or any of its authorised intermediaries will be entitled to a complimentary road tax for the insured motorcycle.

All you need to do is get your insurance plans up to date with Liberty General Insurance, receive your unique cover note, and bring it to any POS Malaysia branch to redeem the complimentary road tax. Alternatively, get in touch with our Customer Contact Centre which will assist customers on the road tax renewal of motorcycles via MYEG.

Source : BigWheels.my

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AMGENERAL Insurance Berhad is delighted to be known as Liberty General Insurance Berhad (“Liberty”), solidifying its position as the leading general insurer in Malaysia.

With Liberty General Insurance Berhad at the forefront of the industry, Malaysians can look forward to enhanced insurance options as the insurer aims to deliver a more comprehensive and holistic coverage tailored to their needs.

Liberty embarks on a thrilling journey to service over three million customers with over 8,000 dedicated agents and partners. Spanning across three reputable brands – Liberty Insurance, Kurnia Insurans, and AmAssurance – these brands promise a wide and unique range of coverage, encompassing motor, home, business and medical insurance.

The insurer is also excited to share the location of its new home – Liberty Insurance Tower. Located at Pavilion Damansara Heights, the newly established headquarters brings together a strong team in one location, allowing for diverse perspectives from all backgrounds to collaborate as one team to ultimately deliver better services to customers.

In line with one of Liberty’s values of “Making Things Better”, the company envisions to be the best place to work at by fostering an inclusive culture while creating a flexible workplace environment to drive innovation.

“Our goal is to continue fulfilling our purpose: to help our people, customers and communities embrace today and confidently pursue tomorrow in a changing world, guided by our mantra of integrity, profitability and growth,” said Puneet Pasricha (Pasha), Chief Executive Officer of Liberty General Insurance Berhad.

“We are thrilled about the possibilities this alliance brings as it enables us to bring the best of both worlds. I am therefore confident that we will emerge as a leading insurance player,” he continued. Pasha also elaborated that Liberty is on a mission to be the largest profitable insurer, an insurer of choice as the most trusted brand in Malaysia and a best place to work.

This will be driven by best-in-class underwriting & product innovation, leveraging on data & analytics insights and technology advancements, exceptional customer/partner experience and responsible DEI & ESG practices.

“Enhancing our employee performance experience will help us accomplish our goals by building a high-performing, inclusive and equitable culture where employees of all backgrounds want to come together and win,” Pasha further explained.

Aligned with the company’s core principles of integrity, profit and growth, everyone can now enjoy the liberty of doing what they love, knowing that they along with their loved ones are financially protected.

“Our main priority is to strengthen our relationships with our customers and stakeholders. You know that you can always count on Liberty as your dependable insurer,” said Pasha.

As part of this merger that solidified on 1 April this year, Liberty has entered an exclusive 20-year bancassurance partnership to distribute general insurance products with AmBank Group, who now holds a 30% interest in Liberty.

Liberty General Insurance is an owned subsidiary of Liberty Mutual Insurance, who acquired 100% shares of AmGeneral Insurance in July 2022. Previously, AmGeneral was owned by AmBank Group (51%) and Insurance Australia Group (49%).

Source : The Star

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