Waiver of Police Report Requirement for Claims Related to the Putra Heights Explosion Incident

To all valued customers,

We are deeply saddened for the community affected by the fire in Putra Heights, Subang Jaya, Selangor, and we empathize with the hardship that they are currently facing.

To simplify the claims process and expedite the support for affected policyholders, Liberty General Insurance is waiving the police report requirement for eligible insurance policies.

If you have been impacted, you can submit clear photographs of the damage along with relevant supporting documents to help facilitate your claim.

Our team is committed to help rebuild and support you during this difficult time. Our priority is to make your claims process as smooth and worry free as possible.

For assistance, please reach out to our Customer Service Centre.

Hotline Number: 1 300 888 990

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