Dear Valued Customers,
Following the announcement of e-invoicing implementation in October 2023 by the Inland Revenue Board of Malaysia (IRBM), Liberty General Insurance Berhad (LGIB) will be implementing e-Invoice in line with IRBM direction effective 1 August 2024.
e-Invoice is a Malaysia’s national agenda and part of the Twelfth Malaysia Plan, where the focus is on strengthening the digital services infrastructure and digitalising the tax administration. It will be used as proof of earnings and expenses for both individuals and businesses for income tax deduction purposes. As part of e-Invoice requirement, companies are required to submit data to IRBM relating to our provision of products and services, as listed in IRBM’s e-Invoice Guidelines.
We want you to note that this implementation will not affect the current processes, at this time, we are not required to issue validated e-invoice to customers until 30 June 2025. Existing invoices will continue to be provided as per the current practice.
For more information, you are encouraged to visit the IRBM portal.
If you have any questions or need further clarification, please feel free to reach out to our Contact Centres at:
Liberty Contact Centre:
1 300 888 990 | This email address is being protected from spambots. You need JavaScript enabled to view it.
Kurnia Contact Centre:
1 800 88 3833 | This email address is being protected from spambots. You need JavaScript enabled to view it.
AmAssurance Contact Centre:
1 800 88 6333 | This email address is being protected from spambots. You need JavaScript enabled to view it.