Safe Travels, Big Rewards Campaign
Terms and Conditions
- Safe Travels, Big Rewards Campaign (“Campaign”) is organised by Liberty General Insurance Berhad (formerly known as AmGeneral Insurance Berhad) (“LGIB”).
- The Customer shall read and understand these Terms and Conditions before participating.
Campaign Period
- The Campaign shall commence from 9 September 2024 to 31 December 2024, both dates inclusive unless notified otherwise (“Campaign Period”).
- LGIB reserves the right to terminate the Campaign at any time without prior notice.
Eligibility
- The Campaign is open to all new and existing customers who purchase any of the selected Products (the “Participant”) from LGIB or through any of LGIB’s authorised intermediaries including AmBank and UOB Bank branches or authorised dealerships.
- This Campaign applies only to policies issued by LGIB and the Insurance premium of which is fully paid for the said policies during the Campaign Period. Any policy issuance after the Campaign Period has ended is not eligible for the Campaign.
- Qualifying Travel Insurance Plan (“Products”) are:
- Kurnia Care Travel Insurance
- Kurnia Travel Supreme
- Travel Star Insurance Plan
- Traveller’s Insurance Accident
- Traveller’s Personal Accident
- UOB Travellers Insurance Plus
Limited-Edition Premium Item
- The Participant shall be entitled to one (1) limited-edition premium item (“Campaign Item”) for a purchase of any of the selected Products, subject to a minimum premium of RM80 per policy.
Products
Campaign Item
Any selected Travel Insurance Products
with minimum premium of RM80 per policyLimited-Edition Eco Friendly Canvas Bag
- The Participant who purchases the Products through our online website or Contact Centre during the Campaign Period is required to collect the Campaign item from the nearest LGIB branch office.
- Campaign Items are limited and available while stock lasts.
Participation on Facebook Contest
- The Participant will also get a chance to participate in the Facebook contest by fulfilling the following requirements:
Steps to follow:
Step 1: Follow Liberty Insurance Malaysia and Kurnia Insurans Facebook accounts.
Step 2: In the dedicated Facebook campaign page, post a photo & a caption of the Participant’s holiday trip together with the Campaign Item (“Contest”)
Step 3: A total of forty (40) consolation winners and three (3) grand prize winners will be chosen from a pool of total eligible entries from Liberty Insurance Malaysia and Kurnia Insurans Facebook campaign posts during the campaign period.
- LGIB employees are not eligible to participate in this Contest.
- The selection of Consolation Prizes winners will be based on the total entries received at the end of the qualifying selection period (“Campaign Selection”) during the Campaign Period:
Campaign Monthly Selection 1: 9 – 30 September 2024;
Campaign Monthly Selection 2: 1 – 31 October 2024; and
Campaign Monthly Selection 3: 1 – 30 November 2024
Campaign Monthly Selection 4: 1 – 31 December 2024
- The Grand Prizes winners selection will take place after the end of Campaign Period. The selection of Grand Prizes winners (“Campaign Grand Prize Selection”) will be based on the total eligible entries from Liberty Insurance Malaysia and Kurnia Insurans received during the Campaign Period.
- Each policy entitles the Participant to one (1) entry in the Contest. Once a policy or a Participant has won a prize, the policy or the Participant will no longer be eligible to be part of subsequent draws.
- All entries are sorted randomly and the total number of entries are divided by 10 (ten)(total prizes per Campaign Selection), rounded down to the nearest whole number to get the shortlisted entries (i.e. 40 entries divided by 10 equals to 4, resulting in every 4th entry to be shortlisted: 4th, 8th, 12th, …, 36th, 40th).
- The first ten (10) Participants selected during each Campaign Selection as per Clause 6 above shall be shortlisted as the winners for the Consolation Prizes (“Shortlisted Winners”) and will be required to perform the following steps to win the Consolation Prizes:
- Verify their identity; and
- Answer a simple question related to this Campaign correctly.
- The first three (3) Participants who are shortlisted based on the total number of entries during the Campaign Grand Prize Selection per Clause 4 shall be shortlisted as the winners for the Grand Prizes (“Shortlisted Winners”) and will be required to perform the following steps to win the Grand Prizes:
- Verify their identity; and
- Answer a simple question related to this Campaign correctly.
- The Shortlisted Winners will be contacted by Liberty Quality Assurance and Training team or appointed contracted media agency on Facebook Messenger for verification of eligible Participant.
- In the event LGIB or appointed contracted media agency on Facebook Messenger is unable to contact the Shortlisted Winners after three (3) attempts (e.g. no reply on Messenger) and/or failure to verify the Shortlisted Winner, LGIB reserves the right to replace Shortlisted Winner by shortlisting the next winner from the pool of total eligible entries using the same process stated herein. LGIB shall not be held liable whatsoever in the event the Shortlisted Winner is not reachable for whatever reasons.
- All Shortlisted Winners who have been verified and have answered the question correctly will be deemed as confirmed winners and will be entitled to receive the prize (each for Consolation Prizes or Grand Prizes respectively).
- The confirmed winners will be announced and published on the Liberty and Kurnia Insurans Facebook page.
Prizes
- The Prizes for this campaign are:
Type
Prizes
Total giveaways over the Campaign Period
Grand Prizes
Air Asia Travel voucher worth RM1,000 each
3
Monthly Consolation Prizes
10 x RM100 TNG e-wallet (or equivalent)
40
- LGIB reserves the right, as deemed fit, to substitute the prizes with another prize of similar value. All confirmed winners are not allowed to exchange the prizes for cash or credit or kind whether in part or full.
- The Prizes are non-transferable to any other party or parties and is not exchangeable for different prizes or reward of similar value or any other alternatives in any circumstances.
- All prizes will be delivered to the confirmed winners within two (2) months of the confirmed winners’ announcement date per Clause 12 above.
- Each confirmed winner shall provide accurate information of their mobile phone number and/or email address during the purchase of the Products per Clause 3 above to receive the Prize. LGIB shall not be liable for any loss, damage or claim suffered or incurred by the confirmed winners due to the receipt and/or redemption of Prize by any third party, if the confirmed winners decided to provide any third party’s phone number and/or email address.
- The Consolation Prizes (“RM100 Touch ‘n Go eWallet Reload PIN”) will be delivered to the confirmed winners’ Touch ‘n Go eWallet for direct credit or in the form of WhatsApp message or to their email address registered with LGIB during the purchase of the Products.
- LGIB shall not be responsible for the activation of the RM100 Touch ‘n Go Reload PIN once it has been disbursed to the confirmed winners. The confirmed winners are responsible to peruse the RM100 Touch ‘n Go Reload PIN within the prescribed validity period.
- LGIB is not in any way endorsing, sanctioning, approving, or supporting the brand(s) or merchandise of the prizes. Any query and/or dispute on the usage of the prizes must be directed to and resolved directly with the respective vendors.
- Venue and time of the prize giving will be announced from time to time.
- LGIB reserves the rights to postpone the predetermined date and venue of the prize giving ceremony to a later date, which shall be notified by LGIB to the confirmed winners in case of any unforeseen circumstance.
General Terms and Conditions of the Campaign
- By participating in this campaign, the Participant will be deemed to have read, understood and agreed to be bound by the Terms and Conditions of this campaign as stated herein and any additional terms and conditions stipulated by LGIB including the decisions of in all matters related thereto (“Terms and Conditions”).
- LGIB reserves the right to vary the terms and conditions of this Campaign at any time without giving prior notice and without incurring any liability.
- Any cancellation, termination, withdrawal or suspension by LGIB of this Campaign will not entitle the Participant to any compensation from LGIB for any and all loss or damage that may be suffered or incurred by the Participant as a direct or indirect result of the act of cancellation, termination, withdrawal or suspension.
- LGIB reserves the right (at its own discretion) to disqualify any confirmed winner and/or withhold or confiscate the prizes if the policy is found to be cancelled prior to the disbursement of prizes.
- LGIB’s determination of all matters relating to this Campaign shall be final and conclusive. In the event of any inconsistency between these Terms and Conditions and any marketing or promotional materials relating to this Campaign, these Terms and Conditions shall prevail.
- Where LGIB suspects any Participant is committing any form of unlawful and/or fraudulent activity for the purpose of participating in the Campaign, LGIB reserve the right to report such activity or suspicion to the police or relevant authorities.
- LGIB would like to alert the Participant to take reasonable precautions when receiving any phone calls and messages requesting for their personal information during and/or after the Campaign. LGIB would also like to advise our valued Participants to call our Liberty Customer Service for verification regarding the Campaign.
- By participating in this Campaign, the Participant hereby gives consent for their personal data and/or information to be processed in accordance with the Personal Data Protection Act (“PDPA”) 2010. Please refer to our full Privacy Notice on www.libertyinsurance.com.my or www.kurnia.com for further information.
- For any queries regarding this Campaign, kindly contact our Liberty Customer Service at 1 300 888 990 for Liberty or 1 800 88 3833 for Kurnia.
- These Campaign Terms and Conditions are governed by and construed under the laws of Malaysia.