Rebate Refund for Selected Commercial & Personal Products Policyholders

Please note that there is a refund amount for selected Commercial and Personal Products Policyholders. If you are one of the affected policyholders, we will send a physical mail containing the rebate refund to your registered address. Upon receiving the mail, we kindly ask that you reply to us with the following information. The refund will be effected after receipt of your complete information:

  

  1. For individual customers:
    • Account Holder Name:
    • Identification Card No.:
    • Bank Name:
    • Bank Account No.:
    • Contact No:
    • Email Address:
  2. For business customers:
    • Account Holder Name:
    • Business Registration No.:
    • Identification Card No.:
    • Bank Name:
    • Bank Account No.:
    • Contact No.:
    • Email Address:

  

Please revert to us with your contact and bank account details required below within 30 days of issuance of this letter to facilitate the payment by way of Interbank Giro (IBG).

You may contact our Hotline at 1 300 888 990 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. for further clarification.

Liberty General Insurance Clinches Triple Recognition at 2024 HR Asia Best Companies to Work for in Asia – Malaysia

Liberty General Insurance team celebrates winning three prestigious accolades at the 2024 HR Asia Awards.

Liberty General Insurance (Liberty) has chalked up significant achievements at the Malaysian Chapter of HR Asia’s Best Companies to Work for in Asia Awards 2024. More specifically, the pioneering insurance provider was given the honour of receiving the HR Asia Diversity, Equity & Inclusion Award 2024 and the HR Asia Most Caring Company Award 2024.

These accolades bear strong testament to Liberty’s unwavering commitment to fostering a workplace that champions inclusion, empathy, and well-being.

The HR Asia Best Companies to Work for in Asia Awards is an award recognition programme for organisations that have been identified by their employees as one of Asia’s employers of choice and ascertains the best employers to work for.

The award is targeted at companies across Asia and recognises companies with best HR practices that demonstrate high levels of employee engagement and excellent workplace culture.

This recognition is attributed to the active participation of its employees, whose voices have showcased the company’s dedication to employee engagement, support, and professional growth.

“We are deeply honoured to receive this recognition from HR Asia, as it highlights the culture we strive to create at Liberty,” said Puneet Pasricha (Pasha), Chief Executive Officer of Liberty General Insurance Berhad.

“Our employees’ dedication and spirit are the foundation of our success, and this award reflects their invaluable contributions. We remain committed to providing an environment where everyone feels empowered, valued, and motivated to grow. Together, we will continue to ‘Win with Purpose’ as a stronger team.”

The HR Asia Diversity, Equity & Inclusion Award recognises Liberty’s efforts in creating a truly inclusive workplace, welcoming individuals of all backgrounds, abilities, and experiences. Meanwhile, the HR Asia Most Caring Company Award highlights Liberty’s dedication to prioritising employee well-being through empathy-driven policies and initiatives.

Puneet Pasricha (Pasha), Chief Executive Officer of Liberty General Insurance Berhad, proudly showcases the three awards received at the 2024 HR Asia Awards, recognising the company’s outstanding efforts in workplace excellence, Diversity, Equity & Inclusion, and employee well-being

This win builds on Liberty’s previous successes, having secured the HR Asia Best Companies to Work for in Asia award in two consecutive years, 2021 and 2022. The consistent recognition reaffirms Liberty’s position as a leading employer in Malaysia and Asia.

As Liberty celebrates this milestone, the company remains focused on raising the bar in employee experience, fostering an inclusive workplace, and delivering excellence at every level.

Liberty General Insurance Bhd is a majority-owned subsidiary of Liberty Mutual Group. In 2022, Liberty Insurance Berhad, an owned subsidiary of Liberty Mutual Group officially acquired AmGeneral Insurance Berhad and positioned the company as the third largest motor insurer and leading property and casualty insurer in Malaysia.

Liberty continues to grow its business and strengthen its footprint in the market by becoming the only company in Malaysia to have access to multiple brands – Liberty Insurance, Kurnia Insurance and AmAssurance catering to different segment of partners & customers. 

 

Related News

Scheduled Branch Closures from 6 December to 8 December 2024

We wish to inform you that there will be scheduled closure for selected branch offices from 6 December to 8 December 2024 as Liberty General Insurance Berhad is holding an internal employee engagement event on 7 December and 8 December 2024.

Please find the list of affected branches below:

Date

Branches

Closing Time

6 December 2024, Friday

  • Kangar
  • Sungai Petani
  • Alor Setar
  • Butterworth
  • Penang
  • Ipoh
  • Taiping
  • Sitiawan
  • Teluk Intan
  • Seremban
  • Melaka
  • Muar
  • Batu Pahat
  • Kluang
  • Segamat
  • Johor Bahru
  • Kuantan
  • Temerloh
  • Kuching
  • Sibu
  • Miri
  • Kota Kinabalu

Half-Day Operations (closed from 1.00pm onwards)

6 December 2024, Friday

  • Sandakan
  • Tawau

Full Day closure

8 December 2024, Sunday

  • Kuala Terengganu

Full Day closure

  

These branches will be operating as usual from Monday, 9 December 2024.

If you have any urgent enquiries or require assistance during the branch closures, please get in touch with us:

 

Contact our nearest authorised business partner or agent

Customer Contact Centre (for policy applications, renewal and general enquiries)

Available Monday to Thursday: 8.30am to 5.30pm  | Friday 8.30am to 4.15pm

  • Liberty Hotline Number: 1-300-88-8990
  • Kurnia Hotline Number: 1-800-88-3833
  • AmAssurance Hotline Number: 1-800-88-6333

24/7 Emergency Roadside Assistance Services Contact Number:

  • Liberty Hotline Number: 1-800-88-5005
  • Kurnia Hotline Number: 1-800-88-3833
  • AmAssurance Hotline Number: 1-800-88-6333

Email address:

We apologise for any inconvenience caused and truly appreciate your kind understanding and support.

Relocation of Kota Kinabalu Branch

As part of our efforts to continuously enhance the customer experience and service quality for all our partners and customers, we are pleased to announce that the Kota Kinabalu branch has relocated to a new location on 25 November 2024.

The new location details are as below:
 

Lot 6, Ground and 1st Floor, Lorong Kompleks BSA, Kompleks BSA, Kolombong, 88450 Kota Kinabalu

Phone Number: 088-393129

 

We believe that these efforts will play a significant role in our aspiration to become the Leading General Insurer in Malaysia. 
 
Thank you for your support.

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Contact Us

1300 888 990 or 03-2619 9000
customer@libertyinsurance.com.my

24/7 Emergency Roadside Assistance
1-800-88-5005
1-800-18-5423 (for Honda Vehicle Owners)

24/7 Worldwide Emergency Medical
or Travel Advice Assistance
Hotline 603 7965 39 77

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